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Health & Care

Health & care

Safe places to get medical attention when you have little or no money — and the federal law that says the emergency room cannot turn you away.

First: the emergency room cannot refuse to examine you

A federal law (EMTALA) requires hospital emergency rooms to give you a medical exam and stabilize any emergency, whether or not you can pay — and they may not delay the exam to ask about money or insurance. Full details on our Know Your Rights page. For anything life-threatening, call 911 or go straight to the nearest ER.

A nurse at the Day Services Center

Roof Above’s Day Services Center (945 North College Street) has an on-site nurse and basic over-the-counter medicine during open hours, alongside showers, laundry, and lunch. A good first stop for small problems before they become ER problems. Hours and details on Shelter & Kitchens.

Checked October 19, 2026 — source: roofabove.org.

Care Ring — low-cost clinic

704-375-0172 · careringnc.org

A Charlotte clinic built for people with no insurance or too little: primary care, check-ups, vaccinations, and help with long-term conditions, at low cost. Visits are by appointment — call first. If the visit fee is still too much, ask when you call; help with the cost is sometimes available.

Checked October 19, 2026 — sources: careringnc.org & CDC clinic directory.

Charlotte Community Health Clinic — sliding-scale fees

charlottecommunityhealth.org

Medical, dental, and behavioral-health care with fees on a sliding scale based on household income (discounts for households at or below 200% of the federal poverty line). No income papers? The clinic’s own application accepts a letter from the shelter where you are getting services — ask shelter staff to write one. Call 2-1-1 for the clinic location nearest you.

Checked October 19, 2026 — source: charlottecommunityhealth.org.

Matthews Free Medical Clinic

Free medical care for low-income patients with no insurance in Mecklenburg and Union counties. Free clinics run on volunteers and set their own schedules — call 2-1-1 and ask for the Matthews Free Medical Clinic’s current number and hours before you travel.

Checked October 19, 2026.

Medicine without insurance

Clinic schedules and fees change. We check this page and re-date it; even so, call before you travel across town. Spotted a change? Tell us through the Dispatch.

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